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Application Limitations
Application Limitations

List of current known limits related to communications processing and workflow

Updated over a year ago

The application is designed to handle large volumes of messages and processing loads of various sorts. However, in order to ensure a reliable, high-quality user experience certain limits exist in the system. A current list of known application limitations is described below.

Feature Limit

Limitation

Description

Impacts

Email Size

40 MB

The total message size of a single email, including its attachments, which can be processed. Messages beyond this limit will be rejected with an appropriate response message to the journaling service.

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WhatsApp Size

Telegram Size

Signal Size

40 MB

The total message size of a single instant message, including its attachments, which can be processed over SMTP. Messages beyond this limit will be rejected with an appropriate response message to the sending service.

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Collection Messages

500,000

Collections are limited to containing 500,000 messages.

Keep

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