Microsoft Teams is a unified communications and collaboration solutions used as a standard by many companies. The Teams Voice & Meetings support with MCO eComms enables companies to effectively capture, retain, and monitor the audio and video communications services capabilities of Teams to support regulatory compliance requirements.

MCO eComms supports the capture of Microsoft Teams Voice & Meetings that includes:

Once captured, Microsoft Teams Voice & Meetings will automatically perform verbatum transcriptions then archived and monitored per your configured policies and license limitations.

Note: Microsoft Teams Chat uses a different integration method based on the Microsoft Teams Chat Export API.

Capturing Teams Voice Calls and Meetings requires the use of a Azure recording bot that is designed to securely connect to Microsoft Teams accounts to actively record live meetings and calls. Once the call or meeting is completed, the bot securely forwards the recordings to MCO eComms service for additional processing and retention.

The MCO eComms Teams Voice & Meetings capture leverages the Third-party compliance recording for Microsoft Teams calls and meetings integration APIs.