MCO eComms

Source overviews, how to integrate, capture, and maintain

Communications Sources

Bloomberg Messaging

Steps to enable Bloomberg communications capture

Configuring Bloomberg Mail and Instant Bloomberg

Configure Bloomberg Mail and Instant Bloomberg capture for archiving and surveillance. Includes historical data import.

Bloomberg

Configuring Email Journaling

Importing Historical Emails

This article shows you how to configure your Microsoft 365 environment to enable journal report decryption so that MCO eComms can capture and archive email messages protected by Microsoft Purview…

Configure Microsoft 365 journal report decryption for encrypted email capture

Configure email journaling capture for archiving and surveillance.

Email

Configuring ICE Chat

Configure ICE Chat message capture for archiving and surveillance.

ICE Chat

This article shows you how to add LinkedIn Messaging as a communication source for a user in MCO eComms and send the user their account authorization link.

Configure LinkedIn Messaging for capture

Configure LinkedIn Messaging capture and connect employee accounts for archiving and surveillance.

LinkedIn

Configuring LSEG (Reuters) Messenger

Configure LSEG/Reuters Messenger capture for archiving and surveillance.

LSEG/Reuters Messenger

Steps to configure Microsoft Teams Chat capture for R&A

Implementing Microsoft Teams Chat (R&A)

Microsoft Teams Chat

How to run interactive powershell script to export Teams Chats

Microsoft Teams Chat Interactive Extracts

Steps to enable Microsoft Team Chat capture

Implementing Microsoft Teams Chat (Legacy)

Steps to configure Microsoft Teams Chat capture integration

Implementing Microsoft Teams Chat

Configure Microsoft Teams Chat capture for archiving and surveillance. Covers the current R&A integration method and the legacy integration.

Overview of Microsoft Teams Voice & Meetings capture

Microsoft Teams Voice & Meetings

How to configure Microsoft Teams compliance recording capture

Implementing Microsoft Teams Voice & Meetings capture

Configure Microsoft Teams Voice and Meetings capture for archiving and surveillance.

This article shows you how to export Slack workspace messages and upload the export file to the eComms SFTP location for archiving and surveillance.

Import historical Slack data

Configure Slack capture for archiving and surveillance.

Slack

This article shows you how to configure Telegram message capture for your firm so that covered employee communications are available for archiving and surveillance in MCO eComms.

Configure Telegram Capture

This article shows you how to download and activate the CM for TLGRM app on your mobile device so that your Telegram messages are captured for compliance purposes.

Set up the CM for TLGRM app

Configure Telegram message capture for archiving and surveillance.

Telegram

Overview of WeChat communications support

WeChat Work (aka WeCom)

Configure WeChat Work (WeCom) message capture for archiving and surveillance.

WeChat Work (WeCom)

Overview of WhatsApp communications capture

WhatsApp Messenger

Steps to configure the WhatsApp Phone Archiver capture service

Implementing WhatsApp Phone Archiver

Steps to configure the WhatsApp Cloud Archiver capture service

Implementing WhatsApp Cloud Archiver

Configure WhatsApp message capture for archiving and surveillance. Covers both the Cloud Archiver and Phone Archiver deployment options.

WhatsApp

Steps to enable Zoom communications capture

Configuring Zoom Support

Configure Zoom capture for archiving and surveillance.

Zoom

Product News

Find answers and get help from Intercom Support and Community Experts

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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