Guide for Desktop is an application that runs natively on the desktop operating systems and securely communicates with the MCO eComms Guide cloud-based API services. There are minimum system requirements to function properly. The system requirements for the current version (v4) are listed below.
Windows System Requirements
Operating System | Windows 10 or higher |
Hard Drive Space | 100 MB minimum |
Memory | 100 MB minimum |
Networking | Internet Access (direct or via proxy) |
MacOS System Requirements
Operating System | macOS version 10.7 (Lion) or higher |
Processor Architecture | Intel or Apple Silicon (M1 or M2) |
Hard Drive Space | 100 MB minimum |
Memory | 100 MB minimum |
Networking | Internet Access (direct or via proxy) |
Network Access
Guide for Desktop requires the ability to communicate with specific Internet services on a continuous basis to function at run-time. To ensure access to these services please ensure each deployed desktop account has access to:
*.fairwords.com
In some networks this may require adding this address to the proxy / firewall allow-list. For organizations that do not allow wild card addresses on their allow-list you may use the following specific addresses:
https://guide.fairwords.com
https://guide-client.fairwords.com
https://update.fairwords.com
https://bragi.fairwords.com
wss://bragi-wss.fairwords.com
https://analytics.fairwords.com
Previous Versions
Earlier versions of the application ran only on Windows. The following are the minimum system requirements for proper installation and use in production environments of the previous version (v3).
Operating System | Windows 10 or higher |
Hard Drive Space | 300 MB minimum |
Memory | 200 MB minimum |
Networking | Internet Access (direct or via proxy) |