Bulk Selection – You can bulk select via the checkboxes to the left of any Inbox item or you can mass select via checking the checkbox in the column header on the far left.
When bulk selecting open alerts from the inbox, you can choose to take one of 4 actions on the selected alerts.
These are the 4 actions you can take on open alerts:
Review – this moves the selected alert(s) to the “In Review” tab in the Inbox. More about the “In Review” tab can be found below.
Escalate – this will move the selected alert(s) to the “Escalations” tab in the inbox. More about the “Escalations” tab can be found below.
Resolve – this will resolve the selected alert(s) and move them to the “Closed” tab.
Assign to – this will allow you to assign the selected alert(s) to the selected Admin or Supervisors within your company's eComms platform. When Assigning alerts, the assignee will receive an email notifying them of the assignment.