Application Administration
Articles covering features shared across all three products: user management, roles and permissions, security, system requirements, and data retention.
6 articles
- How message visibility works in the archiveAccess to messages in the Archive the same supervision model as alert access in the Inbox, with one key difference: a message can carry multiple User Group tags simultaneously, and…
- How the eComms permissions model worksAccess to alerts and messages in MCO eComms is controlled by a combination of user roles and supervision configuration. Understanding this model is essential setting up the system and for…
- What is communications mapping?Communications mapping is the process of identifying every electronic communications channel in use at a firm, associating each channel with the employees who use it under firm policy.
User and Group Management
How to manage application users