Application Administration
Articles covering features shared across all three products: user management, roles and permissions, security, system requirements, and data retention.
9 articles
User and Group Management
How to manage application users
- Create a New UserThis article shows you how to manually add users to MCO eComms.
- User RolesOverview of standard user roles and permissions
- Changing a User's RoleHow to update a role assignment on a user
- User Import from CSVThis guide outlines how to quickly add or update multiple users at once by uploading a properly formatted CSV file.
- Change the groups assigned to a userThis article shows you how to add or remove a user's user group membership. You can make this change from the user's User Profile page or from the User Group…
- User GroupsThis article explains what user groups are in MCO eComms, how they interact with supervisors and detection policies, and the key decisions to consider when designing your group structure.
- How the eComms permissions model worksAccess to alerts and messages in MCO eComms is controlled by a combination of user roles and supervision configuration. Understanding this model is essential setting up the system and for…
Account Settings
View and Manage Default Account Settings